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 Appointments Online - Patient Information Leaflet
Book your next appointment at the Practice online:
We have recently launched a new service where you may book your appointments online. It is simple and easy to use; it is especially useful during those times when the telephone lines are busy or the practice is closed.
Appointments Online offers simple instructions and prompts to make sure that it is easy for you to book, view or cancel appointments – online – regardless of the time of day (or night).
Using the internet, you can search for and view a range of available appointments; then just book the one which is most convenient for you!
Please be aware, this is currently only available for routine doctors appointments. In future it will be possible to book blood abd nurse appointments online.
If you have registered for this service, please click on the link below.
I want to Login
Before you can start booking online appointments with the Practice or use any of the other features, you must, first REGISTER your details with the practice, so that you can be provided with a unique login username and password.
PLEASE NOTE: your personal information is kept safe and secure when using Appointments Online.
How do I Register for Appointments Online?
If you would like to register for this service, please either:-
1. Visit the Practice and ask to register for Appointments Online. The receptionist will give you a unique username and password – along with details of how to gain access to the website. For security reasons you will need to bring proof of identity e.g.driving licence or passport
2. Or register online by clicking the link below. For security reasons you will need to COME into the Practice to collect your username and password (you will need to bring proof of identity e.g.driving licence or passport).
I want to Signup for Appointments Online
Please note you cannot register over the telephone due to security reasons.
Please also note, we are bound by strict patient confidentiality guidelines therefore, please only ask for logon details for yourself. We are also unable to offer this service to patients under 16 or their parents/guardians.
1. On your computer, using your internet browser and the URL provided, go to the appointments online website
Click here
2. Alternatively click on the Practice Website and click on the appointments online link on the LHS menu.
Click here
Login – using the username and password with which you have been provided. Note: for security purposes, if the information is not accurately entered, you will not be allowed access.
You can now start using Appointments Online! Once logged in, you can book, view and cancel appointments.
When you book an appointment this way, you will receive confirmation immediately. There is no need to confirm it by phone or email – just make sure that you arrive promptly on the day!
Further information
Should you have any questions or comments about using Appointments Online, you should contact the reception staff at your practice; they will do their best to be of assistance.
Other Features
Order repeat medication online:
You can make requests for repeat prescriptions - without having to visit the practice. Once the request has been processed (please allow 48hrs), you can then call at the practice to pick up the prescription or you can arrange to collect your medicines directly from your local chemist.
Leave Messages
You can leave a message which will be forwarded to your Practice. For example, it may be convenient for you to enquire about flu vaccinations or details of travel clinics or other specialist sessions. All you have to do is select the option ‘Leave a message’. The message will be made available to the practice via a secure link.
NB: If your message is sent ‘out of hours’, there may appear be a delay in the practice responding –as their staff will first see it during the next working day – so this option is best used for NON-URGENT matters.
As always, if your query is urgent – you should contact the practice in person or by phone (01865 761651); if it is ‘out of hours’ – contact OXEMS our out of hours emergency service (0845 456 5295).
Change Personal Details
There is also an option to allow you to notify the Practice of changes to items such as your name, address, email and mobile telephone number (for SMS reminders) details. Note: changes made in this way are subject to confirmation from the Practice.
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