News:

Did not attend - 'DNA'

On average, 300 booked appointments are wasted each month because patients do not attend. 

If you miss 3 or more appointments in a given period, we will notify you that further missed appointments will result in your removal from our list and you having to find another GP.

We have introduced an SMS Text Reminder service to remind patients of their appointments.  Please advise our reception team of your mobile telephone number if you wish to use this new service and we’ll send you a text message to confirm all future appointments and remind you of them.

If you cannot attend an appointment please telephone our reception team on 01865 761651 to cancel the appointment so someone else can use it.

 

 

When We Are Closed (Out of Hours Service)

out of hoursOxfordshire Primary Care Trust (PCT) has responsibility to provide out of hours GP services to all patients of City practices.

If you need to see a doctor during the evening (after 6.30pm) or at the weekend, simply phone the surgery number 01865 761651 and Oxford Emergency Medical Service (OXEMS) will be pleased to help you.

Alternatively ring OXEMS directly on 0845 345 8995. Please do not ring for appointments or routine enquiries outside normal hours.

You may be asked to attend an emergency appointment at the GP out of hours centre (St Bartholomews Medical Centre) in Manzil Way off Cowley Road

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Map

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.