News:

Did not attend - 'DNA'

On average, 300 booked appointments are wasted each month because patients do not attend. 

If you miss 3 or more appointments in a given period, we will notify you that further missed appointments will result in your removal from our list and you having to find another GP.

We have introduced an SMS Text Reminder service to remind patients of their appointments.  Please advise our reception team of your mobile telephone number if you wish to use this new service and we’ll send you a text message to confirm all future appointments and remind you of them.

If you cannot attend an appointment please telephone our reception team on 01865 761651 to cancel the appointment so someone else can use it.

 

 

Useful Contacts

Our Contact Details

Telephone Number: 01865 761651
Fax Number: 01865 768559
Email: health.buryknowle@gp-k84009.nhs.uk

Contacting the Practice by telephone

When you dial our main number (01865 761651) you will be given 3 options:

  1. If your call is for a medical emergency or you require an urgent appointment or advice - Press 1.
  2. If you require a routine appointment - Press 2
    You then have 2 further options:
    To speak to a receptionist - Press 1.
    To leave a message - Press 2. Please leave your name, telephone number and the appointment you require and a receptionist will call you back.
  3. If you require results or are cancelling an appointment - Press 3.
    You will then be asked to leave your name, telephone number and details of the test results you require or the appointment you wish to cancel. 

For all other enquiries or if you are unsure which number to press - you will be asked to hold on to speak to a receptionist. 

By providing you with different options and giving you the facility to leave messages, we expect that calls will be dealt with more efficiently, and that your telephone access will improve. 


How to find us

Bury Knowle Health Centre is at 207 London Road, Headington, adjacent to Bury Knowle Park. We have a large car park, but please do not abuse it by using it to go shopping! The car park is for use by staff and patients visiting the Health Centre only. Buses 8, 8a (Barton/Risinghurst), 7 (Kidlington and Barton) and 700 (Kidlington/Water Eaten Park & Ride/JR/ Churchill & Nuffield) stop just outside our driveway, as does the Park & Ride Bus.


Other Useful Telephone Numbers

Bury Knowle Main No (24 hours)     761651 
Bury Knowle Fax No 768559
Barton Surgery (Branch Surgery) 744221
District Nurse 741764
Health Visitor 762326
Midwives (Waterperry Group) 220402
Podiatrist 742731
Podiatrist (Head Quarters) 311312
Physiotherapist 742815
Dentist 308400
OOH (OxEMS) Number 0845 345 8995