News:

Did not attend - 'DNA'

On average, 300 booked appointments are wasted each month because patients do not attend. 

If you miss 3 or more appointments in a given period, we will notify you that further missed appointments will result in your removal from our list and you having to find another GP.

We have introduced an SMS Text Reminder service to remind patients of their appointments.  Please advise our reception team of your mobile telephone number if you wish to use this new service and we’ll send you a text message to confirm all future appointments and remind you of them.

If you cannot attend an appointment please telephone our reception team on 01865 761651 to cancel the appointment so someone else can use it.

 

 

Repeat Prescriptions

prescriptionsIf you require regular medication your doctor may put it on to a repeat prescription. This will enable you to get your medication without having to see the Nurse/Doctor each time, although you will be asked at intervals to see a Nurse/Doctor for a review of your treatment. 

Patients can order a repeat prescription in 4 ways: 

  1. By coming into the surgery and putting a request in the repeat prescription collection box, situated on your left as you enter the internal lobby door. 
  2. By sending us an email to repeats@gp-K84009.nhs.uk
  3. By posting us the repeat prescription (please include a stamped addressed envelope). 
  4. By using the repeat medication request facility at Appointments Online (you need to register for this service, please see the link below) 

For all repeat prescription requests, please ensure that you have clearly given the full medication name, the dosage, and that your name, address and date of birth are clearly marked on the request form. 

Guide to understanding your repeat prescriptions form

Please allow 48 hours before collecting your repeat prescription. You can also arrange to collect your medicines directly from your local chemist (please ask reception for details). Please allow longer for this service. 

pill Click here to order your repeat prescription online